Skip the snail mail

You can get your explanation of benefits (EOBs) quicker by going paperless. We'll send you an email each time a new EOB is available for you to view securely online.

To sign up now:

  • Log in at premera.com

  • Under My Account, select Account Settings to turn on Paperless EOBs



Insight into your EOB

When you receive healthcare, your provider sends the bill (known as a claim) to Premera. When we pay the claim, we send you an explanation of benefits or EOB. (Don't worry: It's not a bill.)

The EOB explains how your benefits were applied to a particular claim, including the following:

  • Date of service

  • Amount billed and amount paid by your plan

  • Amount you owe

  • Amount credited toward your deductible


EOB to-do list

To stay on top of your expenses:

  • Review each EOB closely

  • Compare it to your provider’s receipt or bill

MedicalSylvia Hubbard