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employee assistance

to help you navigate through life’s ups and downs

Financial worries. Aging parents. Job stress. Health issues. Everyone faces challenges from time to time — but you don’t have to face them alone. Your employee assistance program helps you address personal challenges and provides support for positive change and improve your well-being.

But wait, there is more … Through Reliance Standard, you have access to travel assistance and bereavement support.


employee assistance

Emotional, financial, legal, family, and work-life support


WHO CAN USE employee assistance?

You and members of your household.


USING YOUR BENEFIT

Your employee assistance program is a free, confidential program that offers short term counseling and provides information and resources to help you deal with emotional, financial, legal, family, and work-life issues.

emotional support:

Trained clinicians can help you with anxiety, depression, stress, grief, loss, relationship and marital conflicts.

  • See a counselor in your area up to 5 times, per issue, per year at no cost to you.

  • Or, reach out to a counselor via phone, video conferencing, or chat.

Work-Life Solutions:

Get unlimited support with almost anything on your to-do-list:

  • Finding child and elder care

  • Hiring movers or home repair contractors

  • Planning events, locating pet care and more

legal guidance:

Get unlimited consultations with attorneys for pressing legal issues, including:

  • Divorce, custody, adoption, and family law

  • Wills, trusts, real estate, contracts, ID theft

  • Interactive tool to draft legal documents

  • One 60-minute in-office or telephonic consultation with local attorney and 25% discount for continued services.

Financial Resources:

Get unlimited consultations with financial experts to assist you with:

  • Retirement planning and tax issues

  • Budgeting, saving for college, debt, and credit issues

  • One 50-minute identity theft/prevention consultation.


CONTACT INFO:

855.RSL.HELP (855.775.4357)

Text: 858.224.2094

myassistanceprogram.com/rsl

Company Code: RSLI859

Company Name: Central WA Public Utilities

App: MyACI


 

bereavement support

supporting you and your family members, regardless of location or relationship


Unlimited grief counseling, legal and financial consultation to help you cope with the loss of a loved one - at no extra cost.

  • Unlimited telephonic assessment and referral

  • Unlimited phone consultation for any financial issue

  • Unlimited phone consultation for any legal issue

CONTACT info:

855-RSL-HELP (855-775-4357)
rsli@acieap.com

more information:

Bereavement Support Services


travel assistance

supporting you and your covered dependents

When you experience an emergency when traveling 100 miles or more away from home - no matter how or how small - you have around-the-clock access to free travel assistance services.

  • Pre-trip assistance

  • Emergency medical transportation

  • Emergency personal assistance services

  • Medical assistance services

CONTACT info:

800.456.3893 (US)
603.328.1966 (worldwide, collect)

When calling for assistance, you will be asked for your employer name to determine eligibility. Please use:

“CENTRAL WASHINGTON PUBLIC UTILITIES UNIFIED INSURANCE PROGRAM”

as your employer name. They will not be able to verify eligibility using your PUD’s name.

more information:

Travel Emergency Companion