aci (eap)

implementation resources

Information relating to the transition to ACI Specialty Benefits as our employee assistance program provider will be shared here. Page will be updated as we have more information. Check back frequently.




what we know so far

cost: free

eligibility

  • Each employee’s definition of family is ACI’s definition of family.

  • EAP services are available for family members, regardless of location or relationship.

  • Termed employees up to 90 days after termination.

mental health counseling

  • Up to five face-to-face mental health sessions per event, per person, per rolling 12-months.

  • Scheduled live sessions via chat, phone or secure video.

  • Exchange text messages anytime.

work-life benefits:

  • Personal Assistance:

    Non-transactional, strictly informational resource, helping with anything on your to-do list. Examples: travel and entertainment planning, household services and errands, food delivery, housing and real estate, cleaning services.

  • medical advocacy

    Appointment prep, advocacy/research, claims, discharge planning.

  • Legal Consultation

    Unlimited telephonic legal consultations, one 60-minute in-office or telephonic consultation with local attorney and 25% discount for continued services.

  • Financial consultation

    Unlimited telephonic financial consultations. Includes 50-minute identity theft/prevention consultation.

  • life coaching

    Five telephonic coaching sessions.

critical incident response:

Unlimited telephonic consultation. Onsite @ $350 per hour. Online crisis support center.

Management Referrals:

Five session per referral included at no additional cost. Member can continue care for up to five additional sessions, upon request. Substance Abuse Professional Counseling is subject to a fee of approx. $950.

training:

Live webinar at no cost, unless customized. Onsite training provided by local trainers @ $350 per hour. Onsite training request must be received at least 10 days prior.


ACI Presentation:

 

Resources:

Communication Materials

access:

HR Resources:

introductory videos: